Samsung is expected to unveil two new foldables, the Galaxy Z Fold 5 and Z Flip 5, during the company’s Unpacked event next week. If this year’s handsets are anything like their predecessors, they should deliver excellent entertainment experiences, creative camera equipment, irritating prices and all but a few slivers.
Too: Samsung’s ViewFinity S9 monitor recently blew away Apple’s Studio Display
Look, foldable phones are still struggling to avoid the dreaded display failures that have plagued the form factor since its inception. This is a case of “a few bad apples”, but there are enough customer reports to warrant caution. Even Google’s latest bendy handset fell victim to imperfect engineering and the force of gravity.
With the upcoming Galaxy foldables, all eyes are on better hinge systems and designs, and potentially lower prices. But, users should pay equal attention to Samsung’s secret weapon, samsung care+The company’s repair service is responsible for fixing your foldable investment – should anything go wrong.
To be clear, the other two players in the US foldable market, Google and Motorola, both have their own repair services, and the rates charged across the board for display and parts replacement aren’t that far from Samsung. If you’re uninsured, you’re looking at around $29 to repair a cracked screen.
One of Samsung’s local walk-in locations for repairs and services. SAMSUNG
Convenience and availability is what puts Samsung Care+ ahead of its competitors. At the time of writing, Samsung has over 900 stores authorized to repair Samsung products.
Too: Samsung recently expanded its home self-repair service to laptops
According to a recent report, that doesn’t include the more than 700 Ubreakyfix locations and more than 200 Best Buy stores. company press release,
Unlike Google and Motorola, which rely primarily on shipping customers through Asurion and Ubrecfix to fix their devices, Samsung has — over the past few years, slowly but surely — spread itself across the country. An infrastructure of local repair centers has been created, many of which support same-day services for walk-in and walk-out repairs.
This advantage alone could be the biggest draw for Samsung’s upcoming foldable. Because you might not mind breaking your new foldable at first, but when things take a turn for the worse, you’ll have a reliable repair service. Which can give you a working phone back in less than a day.











