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Generative AI has lots of different applications that can help people advance their careers, including coding, writing, resume assistance, and more.
However, in order to take advantage of this help, you must first know how to use it, which is a stumbling block for many.
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Salesforce surveyed 4,000 desk workers regarding their feelings towards AI, and the results were overwhelmingly positive.
of the respondents In the survey, 54% of employees believe that generative AI will advance their careers. 65% believe generic AI will allow them to focus on more strategic tasks.
Despite the optimistic outlook, workers felt they did not have the right skill sets to properly use generic AI or take full advantage of the new technology.
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62% of respondents said they lack the skills to effectively and securely use Generative AI. More than half of respondents (53%) also said they do not know how to get the most value from Generative AI.
Specifically, 43% of respondents felt they did not know how to use generative AI while keeping first-party data secure.
This is a common concern when using generative AI in the workplace because generative AI models usually use user data and input to further train their models, which raises questions about the security of the data you are inputting. Picks up
The sentiment of lack of appropriate skills is also shared by a majority of business leaders (70%), who believe their teams do not have the skills to safely use generative AI. However, business leaders can be blamed for the lack of preparedness of the team members.
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Two-thirds of desk workers surveyed said they expect their employers to provide learning opportunities, but that their employers haven’t offered training on technology.
With proper understanding and use, workers and businesses can increase their productivity and help meet their end goals. However, this requires training and education on the subject.
