A new value-based program from the Victorian Government’s Transport Accidents Commission has begun collecting and analyzing Patient-reported results and experiences.
TAC, which supports people injured in transportation accidents, has launched the Advanced Recovery Program to enhance the quality of care and improve outcomes for its clients.
Based on a media release, the program will leverage The Clinician’s ZEDOC platform to collect and analyze PROMs and PREMs. During the program, customers will be asked to fill out a questionnaire four times on ZEDOC.
why it matters
Valuable insights from the patient reported data will inform the clinical decision making of the TAC physiotherapist. In particular, this will help them understand how the injury is affecting the client now and during treatment – which can take up to 12 weeks; providing treatment tailored to the individual needs of the client; and identify any potential long-term issues so that early steps can be taken to address them.
The program is now in its early stages, involving a small group of TAC clients and physiotherapists.
big trend
TAC is working on several value-based healthcare initiatives, including the Advanced Recovery Program, to provide “improved outcomes, improved patient experience and enhanced value for all stakeholders”. It is also launching pilot programs with vocational rehabilitation and pain providers and creating a grant program to promote the practice of value-based health care.
In the meantime, The Clinician is enabling more public health organizations across Australia to use patient-generated information to improve health outcomes. SA Health has started implementing its Patient Reported Measures program with the Commission on Excellence and Innovation in Health.
Last year, Northern Health in Victoria adopted a configured version of the ZEDOC platform to simplify digital patient intake and clinical tracking processes in its virtual emergency department.
On the record
“This partnership with The Clinician will give physiotherapists access to digital information that can help them achieve their goal of providing high quality, patient-centred care. This will improve the experiences of our customers and providers and help us provide the most effective care and support the best possible outcomes for those injured in transportation accidents,” said Lydia Stojanovsky, senior manager of value-based healthcare at TAC.











